Greenway Turf Inc. is committed to protecting the privacy and security of your personal information obtained by reason of your customer relationship with Greenway Turf Inc.. This policy explains the types of customer personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.
Our policies and practices have been designed to co-operate and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and corresponding provincial privacy acts, in both spirit and in law.
Personal information is information that refers to an individual specifically, and is recorded in any form. Personal information may include, but not be limited to such things as age, gender, income, date of birth, ethnic origin, medical records, and credit records.Information about individuals contained in the following documents is not considered personal information:
1. We are accountable to you.
Greenway is responsible for all personal information under its control, including any personal information that may be transferred to third parties for processing, storage, or other purposes. We have a designated Privacy and Security Officer who is accountable for compliance with these privacy and security principles.
2. We let you know why we collect your personal information.
Greenway identifies the purpose for which your personal information is collected. We do this before, or at the time the information is actually being collected.
3. We obtain your consent to collect, use, or disclose your personal information.
Greenway obtains your consent to collect, use, or disclose personal information.
The method of obtaining consent is appropriate to the type of personal informationbeing collected, used, or disclosed, as follows:
You can change your consent preferences at any time by contacting Greenways’s Customer Service Department using any of the means provided at the end of this policy. You will be directed to the appropriate person within Greenway to make said changes.
4. We limit collection of your personal information.
Greenway collects only the information required to provide products and services to you. If the personal information we require is collected for a reason other than to provide products and services, your consent will be obtained before, or at the time the information is collected. Greenway will collect personal information only by clear, fair, and lawful means.
Examples of why we collect personal information include:
We limit use, disclosure, and retention of your personal information.
Greenway uses and discloses your personal information only for the purposes it was collected. Greenway does not sell or rent personal information to any organization or person for any reason.
We do not share your personal information with third party organizations except to conduct customer satisfaction or product/service improvement surveys, or possibly to offer you related products or services. In the event your personal information is shared with a third party, these third parties are bound by appropriate agreements with Greenway to secure and protect the confidentiality of your personal information. Further, Greenway retains your personal information only as long as it is required for our business relationship or as required by federal and provincial laws.
5. We keep your personal information up to date and accurate.
Greenway keeps your personal information up to date, accurate, and relevant for its intended use. You may request access to the personal information we have on record in order to review and amend the information, as you deem appropriate.In circumstances where your personal information has been provided by a third party, we will refer you to that party (e.g. credit bureaus, etc.).
6. The security of your personal information is a priority for Greenway.
We take steps to safeguard your personal information, regardless of the format in which it is held, including:
7. We provide you access to your personal information stored by Greenway.
You can request access to your personal information stored by Greenway. Upon receiving such a request, Greenway will:
Greenway will respond in a timely manner to your questions, concerns, and/or complaints about the privacy of your personal information and/or our privacy policies and procedures.
|Call us at:||(613) 656-3333|
|Fax us at:||(613) 258-9371|
|Email us at:||Email us|
|Mail us at:||Greenway Turf Inc.
Attention: Privacy and Security Officer
701 South Gower Drive
Greenway Turf has the best grass around for the best price. You cannot go wrong choosing Greenway Turf!
Greenway Turf followed up and made sure we were satisfied.